Top Industry Insights for Contact Center Optimization

On November 15 at 12pm ET (9am PT) join us for a live discussion with Ankita Singh, Senior Industry Analyst from Frost & Sullivan, and SuccessKPI’s CEO Dave Rennyson to dive deeper into topics including:

– Frost & Sullivan’s insight into the workforce optimization industry
– Unlocking real-time and historical insights from agent and customer interactions
– Critical applications of AI in your contact center