Press Listing

Press Release SuccessKPI Teams Up With Zoom to Unlock CX Insights for Contact Centers
t5e34zdqe5yh Press Release SuccessKPI Unveils GenAI Portfolio & Roadmap

SuccessKPI Inc., an enterprise AI Analytics & Automation company, has unveiled its Artificial Intelligence (AI) Capabilities portfolio and AI roadmap for future development.

Press Release SuccessKPI names Don Keane as Chief Marketing Officer

SuccessKPI, Inc., a SaaS Contact Center Insight and Action Platform provider, has appointed Don Keane as Chief Marketing Officer.

Forrester Press Release Global Survey: US, UK Companies Among Leaders in Cloud Contact Center Results but Lag in Technology Optimization

US businesses are ranked among both the best and worst in the world in an important application of cloud technology, according to a recent study by Forrester Consulting, commissioned by SuccessKPI.

Press Release SuccessKPI Joins the Zoom ISV Exchange Program to Form Strategic Partnership

SuccessKPI, Inc., a leading, cloud-native contact center customer experience insight and action platform provider, announced today their solution is available within Zoom’s ISV Exchange Program.

News SuccessKPI and DATAMARK New Partnership Improves Customer Experience

SuccessKPI, Inc., a leading, cloud-native, contact center customer experience insight and action platform provider, announced today that Datamark has joined the SuccessKPI partner ecosystem to expand support of Fortune 500 enterprise businesses in their migration to cloud contact centers.

Press Release SuccessKPI Named a “Leader” in Frost & Sullivan Workforce Optimization Solutions (WFO) Radar Report 2023 

Frost & Sullivan selects SuccessKPI as a leading “Company to Action” for innovation and growth in workforce optimization.

Press Release SuccessKPI and Carahsoft Partner to Provide Modernization Solutions for Citizen Engagement Centers to the Public Sector

SuccessKPI, Inc., a cloud-native, contact center customer experience insight and action provider, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership.

Press Release SuccessKPI Insight and Action Platform Available on Genesys® AppFoundry

AI-driven Contact Center platform combines with Genesys customer experience platform to deliver an unprecedented understanding of and ability to delight customers.

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