Posts Tagged ‘cx reports cloud migration’
SuccessKPI Announces Success Summit
CHANTILLY, Va., Feb 28, 2023 – SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, today announced the launch of its invite-only virtual customer event, Success Summit to celebrate customers, inspire innovation and share key platform releases. The inaugural summit will take place on International Women’s Day, Wednesday, March 8, 2023,…
Read MoreSuccessKPI Announces Executive Leadership Appointments In Global Sales Team
CHANTILLY, Va., Feb 10, 2023 – SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, today announced the expansion of its leadership team to support accelerated global customer and partner growth. Jim Whatton, formerly the Vice President of North America Solution Consulting at Genesys, joins as Vice President of Global Sales Engineering.…
Read MoreSuccessKPI releases insights from a major market survey on the future of hybrid work in UK contact centers
A major market survey indicates that the majority of UK businesses are still ill-equipped for a hybrid working future, according to a new survey. UK businesses are firmly committed to a flexible working future but the majority are still in the planning stage of their hybrid working projects according to a new industry survey of…
Read MoreTake your CX reports with you during your migration to cloud
The value of cloud-based applications is well-known and understood: the ability to scale, no hardware to maintain, increased agility, better disaster recovery, and a pay-as-you-go pricing model. More recently, the power of AI and machine learning have improved both the breadth and depth of these applications, while microservices and cloud-native architecture dramatically improved resilience and…
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